5
2171 Forest Ave, Staten Island, NY 10303, USA
Staten Island, New Jersey 10303
+1 718-682-9027

Good customer service, good quality products

Very pregnant and no help with customer service trying to buy a vacuum cleaner and everyone seemed to be in there own world had to wobble my ass reach something out of my reach short people problems

I cannot believe the level incompetence when it comes to the appliance department and all that comes with it. We have ordered a Bosch dishwasher for the third time, and instead of checking what was wrong with it the installers that Lowe’s sent to us again ran off before they can deal with it and used the dishwasher is faulty excuse so that they wouldn’t have to solve the problem. We have been waiting for 5 months to get a working dishwasher because each time it takes a month to wait for it to arrive and then for the installation. The first time they claimed that the dishwasher was faulty. The second time they claimed that it was the wrong size. We ordered the correct size, then another month and a half later they installed it, failed to explore whether it was working properly or if there was an underlying electrical issue, which is what it seems to be now. We are livid, and frustrated with this service. Do not order dishwashers from this Lowe’s under any circumstances!

Telge is good...this guy really knows pro services. ...very rare to find such a great guy

Went to Lowe's to purchase a floating floor that recently went on sale. they didn't have it in stock so it had to be ordered from the warehouse. the salesperson did what he had to do on the computer and then said go to a cashier and pay the bill. I never got a copy of whatever he did on the computer and as a result when I got to the cashier I realized that I wasn't getting the sale price but the regular price! The sales price apparently was not in the computer the salesperson had to call a manager to get the sales price on the bill, incredible! Also they should always give a copy to the customer when they make up a special order so the customer can review the order to make sure it's correct. I wound up cancelling the order because customer service could not get it right!

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Lowe S Home Improvement — Hardware Store in Staten Island

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Lowe S Home Improvement

Hardware Store at 2171 Forest Ave, Staten Island, NY 10303, USA. Here you will find detailed information about Lowe S Home Improvement: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    6:00 AM – 10:00 PM
  • Tuesday
    6:00 AM – 10:00 PM
  • Wednesday
    6:00 AM – 10:00 PM
  • Thursday
    6:00 AM – 10:00 PM
  • Friday
    6:00 AM – 10:00 PM
  • Saturday
    6:00 AM – 10:00 PM
  • Sunday
    8:00 AM – 8:00 PM

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
New Jersey
Address:
2171 Forest Ave, Staten Island, NY 10303, USA.
City:
Staten Island
Postcode:
10303

About Lowe S Home Improvement

Lowe S Home Improvement is a US Hardware Store based in Staten Island, New Jersey. Lowe S Home Improvement is located at 2171 Forest Ave, Staten Island, NY 10303, USA.


Please contact with Lowe S Home Improvement using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Lowe S Home Improvement opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Lowe S Home Improvement

  • Brooke
    Added 2015.11.09
    Good customer service, good quality products
  • Stephanie
    Added 2015.08.14
    Very pregnant and no help with customer service trying to buy a vacuum cleaner and everyone seemed to be in there own world had to wobble my ass reach something out of my reach short people problems
  • Brooke
    Added 2014.04.12
    I cannot believe the level incompetence when it comes to the appliance department and all that comes with it. We have ordered a Bosch dishwasher for the third time, and instead of checking what was wrong with it the installers that Lowe’s sent to us again ran off before they can deal with it and used the dishwasher is faulty excuse so that they wouldn’t have to solve the problem. We have been waiting for 5 months to get a working dishwasher because each time it takes a month to wait for it to arrive and then for the installation. The first time they claimed that the dishwasher was faulty. The second time they claimed that it was the wrong size. We ordered the correct size, then another month and a half later they installed it, failed to explore whether it was working properly or if there was an underlying electrical issue, which is what it seems to be now. We are livid, and frustrated with this service. Do not order dishwashers from this Lowe’s under any circumstances!
  • Trinity
    Added 2014.03.15
    Telge is good...this guy really knows pro services. ...very rare to find such a great guy
  • Dominic
    Added 2014.01.22
    Went to Lowe's to purchase a floating floor that recently went on sale. they didn't have it in stock so it had to be ordered from the warehouse. the salesperson did what he had to do on the computer and then said go to a cashier and pay the bill. I never got a copy of whatever he did on the computer and as a result when I got to the cashier I realized that I wasn't getting the sale price but the regular price! The sales price apparently was not in the computer the salesperson had to call a manager to get the sales price on the bill, incredible! Also they should always give a copy to the customer when they make up a special order so the customer can review the order to make sure it's correct. I wound up cancelling the order because customer service could not get it right!
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