5
2795 Richmond Ave, Staten Island, NY 10314, USA
Staten Island, New Jersey 10314
+1 718-303-3568

I went to get a boxspring from this terrible place today and the sales man James was so nasty and unwelcoming and it made my experience terrible at this store. I would never suggest anyone to shop here. Best place to buy furniture is Bobs!

ask for Steven he greeted ass soon as we walked in and helped us out right away very polite

Been ther 4times dealt with Steven Kaj. He was always curteous and very knowledgable. Did not try to push more expensive items. I will always go back and deal with him anytime I am in the market for furniture.

On a holiday great sales, ask for Brian

We purchased a dining room table, six chairs, a china cabinet , and table pad, in August 2011. In January 2012, only five months later, two of our chair cushions started to sink. The technician from Raymour And Flanigan agreed and told us he was ordering the replacement seats. It is now May 2012, we now have three chairs that are sinking (one is not usable at all.) Depending who we speak to, we have been told that the set is discontinued by the manufacturer and that it is only not being carried by Raymour And Flanigan. They cannot get their story straight. We were told we could reselect the chairs, but they no longer carry anything that matches the table or china cabinet. I was also told a manager at the Customer Service Center in Culver Road that we would be charged between 3-5% usage fee for the time we had the chairs if we wanted to return them. We were told by the Staten Island store manager that they cannot do anything because it would cause the store money, and the store can't lose out. I asked if the customer who was stuck with shoddy merchandise should lose out, and she repeated that I could not expect the store to lose out. Poorly manufactured merchandise, and terrible customer service.

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Raymour Flanigan Furniture And Mattress Store — Furniture Store in Staten Island

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Raymour Flanigan Furniture And Mattress Store

Furniture Store at 2795 Richmond Ave, Staten Island, NY 10314, USA. Here you will find detailed information about Raymour Flanigan Furniture And Mattress Store: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 9:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    11:00 AM – 6:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
New Jersey
Address:
2795 Richmond Ave, Staten Island, NY 10314, USA.
City:
Staten Island
Postcode:
10314

About Raymour Flanigan Furniture And Mattress Store

Raymour Flanigan Furniture And Mattress Store is a US Furniture Store based in Staten Island, New Jersey. Raymour Flanigan Furniture And Mattress Store is located at 2795 Richmond Ave, Staten Island, NY 10314, USA.


Please contact with Raymour Flanigan Furniture And Mattress Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Raymour Flanigan Furniture And Mattress Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Raymour Flanigan Furniture And Mattress Store

  • Alexis
    Added 2015.09.28
    I went to get a boxspring from this terrible place today and the sales man James was so nasty and unwelcoming and it made my experience terrible at this store. I would never suggest anyone to shop here. Best place to buy furniture is Bobs!
  • Connor
    Added 2015.05.02
    ask for Steven he greeted ass soon as we walked in and helped us out right away very polite
  • Lauren
    Added 2014.12.27
    Been ther 4times dealt with Steven Kaj. He was always curteous and very knowledgable. Did not try to push more expensive items. I will always go back and deal with him anytime I am in the market for furniture.
  • Juan
    Added 2014.07.07
    On a holiday great sales, ask for Brian
  • Steven
    Added 2014.05.11
    We purchased a dining room table, six chairs, a china cabinet , and table pad, in August 2011. In January 2012, only five months later, two of our chair cushions started to sink. The technician from Raymour And Flanigan agreed and told us he was ordering the replacement seats. It is now May 2012, we now have three chairs that are sinking (one is not usable at all.) Depending who we speak to, we have been told that the set is discontinued by the manufacturer and that it is only not being carried by Raymour And Flanigan. They cannot get their story straight. We were told we could reselect the chairs, but they no longer carry anything that matches the table or china cabinet. I was also told a manager at the Customer Service Center in Culver Road that we would be charged between 3-5% usage fee for the time we had the chairs if we wanted to return them. We were told by the Staten Island store manager that they cannot do anything because it would cause the store money, and the store can't lose out. I asked if the customer who was stuck with shoddy merchandise should lose out, and she repeated that I could not expect the store to lose out. Poorly manufactured merchandise, and terrible customer service.
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