This place is a fraud. Be careful when signing a contract they lie about how many days you have to cancel without paying any cancellation fees. They'll tell you it's a week when it's actually three days and they will not refund your money and they will charge you for the month and the buy out fee. Even if you cancel four days later. When I signed my contract the guy told me I had a week to cancel without being charged any fees. I went back 4 days later because I decided to cancel and sign up in a few months because I got another job and going to the gym for now wouldn't be possible and the person that was there told me it's not a week it's 3 days either you pay the cancellation fee or we will charge you monthly even if you don't come to the gym. I was in shook of how unprofessional they were and how entitled they feel to your money after they trick you into signing and giving them your account information. And thinking about it. It makes sense why they lie and say a week and not three days because if you are like me and like to do things right they know if you change your mind you will go before the 3 days and they would have made no money. so they make you comfortable with thinking it's a week because if they're in luck you'll be back by the fourth, fifth or even sixth day and it will be to late they already got you and your money no matter what. It's a scam. They charged me 58 to cancel and after I cancelled the guy said oh by the way I'm also charging you the month. I brought it to the managers attention finally after countless times of trying to reach her and the employees always saying the manager is not here and she was as unprofessional as them and didn't even know if it was a week or three days or what their policies were. So she said I'll call you tomorrow because I know it's something like a week or something (Yup the managers words). I called the next day and she just brushed it off and said it's three days we won't be refunding anything. All these people do is lie. I'm a mother of two children I could of used that money on anything else. Instead they took it out of my account in such a fraudulent way. You can not have your staff lying about the contract and then hold the customer accountable for believing what was told to them by someone they trust knows the policies and will be honest. It is wrong. What kind of gym is this? and what kind of lying and fraudulent people are running it?
Addition of Hydro massage and Heat Massage beds add competitive edge... No question. Recommend black card for these amenities.
Good place for your health but some machines are not working sometimes the staff is very friendly and the gym is very cheap price
Other than the paper towels/cleaning spray being empty most of the time, this gym is good. It gets busy in the A.m 5-10am. I go late nights 2-4! Met some cool people here, now they greet me when I come. Lol
Love it!! Just get rid of pizza night...that doesn't help my thighs! Lol
Planet Fitness is a US Gym based in Staten Island, New Jersey. Planet Fitness is located at 2040 Forest Ave, Staten Island, NY 10303, USA.
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