This office needs better staff. I came in December 2016 to drop off papers, just to find out the following January my papers were never filed. The woman who 'helped' me in December was rude, nasty, impatient - everything you wouldn't want from someone to help you with your social security matters! I dropped off the same form in the middle of February, and I just got a call recently (end of February) asking if I had filed the papers. WHAT A JOKE! How long does it take to simply direct some papers into the correct bin?? I'm giving this place two stars just because the wait time isn't super ridiculous. Maybe I just jinxed it and next time I'll be waiting in line for two hours! Wouldn't be surprised.
Rude staff...very poor administration.!
I would give zero stars if I could. First off, the security guard is the rudest woman I have ever met. She is suppose to be there to keep you safe and help if needed. You try to ask her a question and she cuts you off mid sentence. ATTITUDE! Second I was there to declare my father deceased and they messed up and declared both of my parents deceased. My mother having to deal with being a recent widow now has to deal with all her bank account being frozen, credit cards canceled...etc. because SS says she’s dead. It’s unbelievable how people can get away with doing their jobs so poorly.
I had some trouble getting all my information set up with the office. Yury Bass ended up assisting me, and he resolved all my issues. He was very helpful and professional.
Rude staff. Very poor administration.. they need to add more staff. Have to wait 2hrs just to change my status. Office is too small.
U S Social Security Administration is a US Local Government Office based in Staten Island, New Jersey. U S Social Security Administration is located at 2389 Richmond Ave, Staten Island, NY 10314, USA.
Please contact with U S Social Security Administration using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find U S Social Security Administration opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.